Android 4.4.2 update KitKat for Samsung Galaxy Note 3 was one of the most anticipated in recent weeks. Those users who have had access to it and have been enjoying all the new features included in version terminals, but also have detected some problems , which is usually detected in most of the updates are released for the devices. However, one of the issues discovered after the update for the third generation of Korean phablet warned users about a possible change in company policy.
After updating your device, some users found that the accessories for the Galaxy Note 3 manufactured by a third party not working properly on device. One of the accessories in which this problem was detected with protective case manufacturer S-View Spigen . This case features a small window at the top that lets you see the time, notifications or identifying an incoming call without having to open the lid to see the entire screen. By detecting this problem, users believed that the company had begun to carry out a new company policy, which was rumored at the time, for which the company restrict the compatibility of these third party accessories so that in this way the users to use original accessories. Even before the problem, some users got this kind of bags function properly.
If so, this policy would not be liked by the users of Samsung devices, as they do not have access to a wider range of accessories, just that Samsung decided to launch for each of their devices officer. At first, Samsung said they were not aware of this type of problem with the Galaxy Note 3 , however, say from Ars Technica, now Samsung really is aware of the problem and has confirmed this incompatibility in third party accessories .
Recognizing this failure, the company has promised a new update for the Galaxy Note 3 which solves this problem of incompatibility with third party accessories. “We have identified a compatibility issue with the software update Android 4.4 (KitKat) for the Galaxy Note 3 and selected third party accessories. Therefore, soon be available a software update , “said the company. The company also says “be committed” to provide reliable and diverse mobile experience for all customers, “providing support and solutions to any problems that arise with updates of products, both manufactured by Samsung third party accessories, “concludes South Korea.
After Samsung confirmed the problem and has promised that a solution to this, as we just waiting to arrive in the coming days this announced update and users affected by the problem settle it. As for the policy rumored regarding the official accessories Samsung has not returned to point out anything about it, so we expect the company eventually fails to implement this new standard and users can choose for their devices both official accessories third party accessories.
Source: Ars Technica
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