Samsung says it changed the Note 5′s hardware to fix the S Pen … – The Verge

Last year, Samsung got into a bit of trouble over the design of ITS Galaxy Note in May, with customers reporting That When They inserted the device’s S Pen the wrong way round it permanently disabled Certain functions. The company’s response was sympathetic Not entirely. Essentially Customers Were Told to “read the handbook, stupid” before Samsung added additional instructions to the device’s packaging. Now, though, the company says it has physically changed the Note 5′s internal mechanism in order to “avoid the issue” altogether

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“As always, we recommend following proper instructions for storing the S Pen.”

The tinkering was first spotted by an anonymous Phandroid reader, WHO sent the site before and after shots of the Note 5′s circuit board, showing a new ejection mechanism Reportedly That Allows the S Pen to be safely retrieved When inserted backwards. In an email to The Verge , Samsung confirmed it has indeed changed the design of the Note 5 to fix the flaw. “Samsung can confirm That the S Pen Note 5 internal mechanism has-been changed to avoid the issue Caused by inserting the S Pen incorrectly,” Said the company, adding: “As always, we recommend following proper instructions for storing the S Pen.”

Just like before, customers can argue over how big of a design flaw esta problem is in the first place. (Some people love to take the “read the manual stupid” line;. Others think That inserting a pen backwards is an easy mistake That anyone – or anyone’s child – Could make) However, it’s clear at Least That Samsung Thinks it was enough That it a mistake of introducing a physical fix deserved. – even if it’s still not admitting to a design fault

Verge Video: Samsung Note 5 review