After the Galaxy Note 7, HP calls to replace batteries in your … – The Reporter

After the incident caused by the smartphone/tablet Samsung Note 7, which resulted in fires and risks to their users, now HP has launched in Argentina with a new call for its customers of notebooks to remove and replace the batteries. “HP recommends all its customers to stop using the batteries affected because they have the potential to overheat, which could cause a potential fire or signify risk of burn-out”, the company said in a notice in the media, to their customers.

In the same, the company explained that “the batteries affected were sold around the world since march of 2013 with computers, notebooks HP, HP Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion, and/or were sold as accessories or spare parts in or delivered as replacements through our technical service”.

The company asked all its customers in the country to check whether their batteries are between the affected in your web site. In addition, he stressed that “customers should stop using the batteries immediately and can continue using your notebook without the battery installed”, connecting it to the electrical network. And stressed that “HP will provide a replacement battery for each battery to be affected, at no cost to their customers.” The replacement battery had been launched in June last year, but now expanded by the possibility of defects from the factory. The company did not respond to queries by this newspaper.

The notice was posted yesterday, the same day that a family of The Silver reported that its smartphone Samsung S5 caught fire, without being plugged in, and burned her 6 month baby, who was sleeping near the computer.

For the moment, we must check that this device is the one that started the fire, a model that by the time he had not been denounced by incidents, such as the Galaxy Note 7.
With respect to this model of smartphone, Samsung faced serious economic damage, estimated at about u s$ 5200 million. The company said that the problem was due to a design error and manufacturing in the batteries of the devices.

The crisis of the Galaxy Note 7 was launched a few days after launching the sale, on the 19th of August, when it received complaints that the batteries will be burning during charging. Less than 15 days after it announced a replacement of the phone/tablet to the 2.5 million people who had purchased. But returned to have problems, with more fires. Even airlines have banned carry that model on, fire in aircraft. Finally, a month and a half after its launch, the company stopped to manufacture them.