#LoMásVisto2016: Suspended sales of Galaxy Note 7 – The Universal

#LoMásVisto2016

Samsung Electronics has suspended sales and announced a review into the entire world of Galaxy Note 7, with its newly launched “phablet” range of high-quality, by the presence of defective batteries that they came to cause ignitions in some terminals.
“We have decided to discontinue the sales of the Note 7 and offer terminals new replacement to all customers that request it,” explained Koh Dong-jin, director of the division of mobile telephony, the company, in a press conference in Seoul.
The executives acknowledged that many users of the new “phablet” might be “worried” about the possibility that your terminal you will burn during the charging process, as has happened on several occasions since its release less than two weeks ago.
“If you are close to the technical service, we have a software to check if there are problems on the phone. During the review period, may use a terminal of any of the o ther models available,” said Koh.
The executive indicated that, depending on the country, the process of revision and redemption might last more or less depending on the availability of spare parts, although promised “the fastest possible”.
“Samsung asks sincere apologies to all customers for the ignition battery that occurred shortly after the launch of this new product,” he said.
From the Galaxy Note 7 arrived on the shelves in markets all over the world the 19 August last, several users have reported that during charging the phone was burned in flames and even some rose videos to the network to prove it.
The scandal took Samsung to open an investigation, whose results were presented today by the director of the division of mobile telephony.
The electronics giant from south korea has concluded that the ignitions of the Galaxy Note 7 were caused by defective batteries installed in some of the phones.
In particular, the problem o f the batteries flammable would have appeared in 24 out of every million units of the Galaxy Note 7, according to the report of Samsung.
The data is based on that, the million and a half units sold around the world, from the time it has been 35 complaints filed in relation to this problem.
In this way, the sales will be suspended until the company completes a more detailed analysis on the exact components of the defective batteries that cause ignitions, and subsequently marketed the new parts, a process that could last two weeks or more, according to his representative.
this Is the first time that the largest manufacturer of smart devices in the world has announced a massive revision of one of its models.
This unprecedented case since Samsung began marketing these products in 2010, could deal a hard blow to the south Korean company, who had recently recovered strength in the market after losing the starting of the high-end the past few years in favor of Apple.
Th e Galaxy Note 7, a “phablet” of curved edges whose main novelties are the total resistance to water and an iris scanner eye, was presented as one of the strongest commitments of the firm in the last few years, months after the exit to the market of the “smartphone” flagship Galaxy S7.
The terminal, which also features a display of 5.7 inches, camera of 12 and 5-megapixel camera and the stylus S-Pen, went on sale at an approximate price of $ 900 (807 euro) with variations depending on the different markets.