WASHINGTON. the Samsung announced that it will disable its smart phone Galaxy Note 7 to force users to stop using and achieve out completely from the u.s. market, after safety problems emerged.
The giant electronic of South Korea, the largest seller of smartphones in the world, said that 93% of the Galaxy Note 7 in the united States has been returned to the company, after the signature of out of circulation earlier this year due to the risk of explosion or fire.
But to remove the last cell that are in use, Samsung will launch a system update that will prevent reloading them.
“To increase the participation (in the collection), it will release a software update as of December 19, which will recharge the Galaxy Note 7 of united States and eliminate its ability to function as a mobile device,” said Samsung in a statement.
The company retired about 2.5 million of Galaxy Note 7 out of 10 markets when came the complaints that the lithium batteries exploding during recharge. Then had to extend the measure when you were new reports that the replacement phones were burning.
At least 1.9 million phones were sold in the united States, where the authorities banned the device on airplanes and even in checked baggage.
Samsung pointed out that the application of your last decision is made “in cooperation with the Safety Commission Consumer Products and in collaboration with distributors and retailers.”
“As the devices may overheat and pose a risk to the safety, we ask users of the Galaxy Note 7 turn off the power and contact to distributors or retailers who bought their device,” explained the company.
users can change their cell phone and other smart phone Samsung or be reimbursed.
But the american company of telecommunications Verizon announced that it will not participate in the update to disable the phones “with the added risks for the users of Galaxy Note 7, that do not have another device to connect to”.
“we don’t want to contribute to it is impossible to contact family members, first aid or medical emergency situations,” said Verizon in a note.
Source: AFP
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