Wednesday, September 28, 2016

Continues to disaster: the Galaxy Note 7 replacement also … – Gizmodo in Spanish

The bad news continue to come to the headquarters of Samsung and the path for the market of the Galaxy Note 7 continues to be a complete disaster. After that the mobile has a launch disastrous, Samsung announced that it would replace, but the new units are also heating up.

Many users have reported that their replacement units of the Note 7 is still too warm in the back at the time of making a call and other activities. From The Wall Street Journal report that Samsung is aware of the cases and is currently investigating the situation and the complaints of the consumers.

beyond the reheated, a user suffered a veritable explosion of your Note 7, replacement at the time of charging the mobile. Although Samsung even limited the load capacity of the battery of the new Galaxy Note in some territories to avoid overheating as they came the replacements, the problem in a certain way has continued in the new units.

This, in addition to that the process of change has been a disaster in many situations, are no more that terrible news for Samsung and its terminal. An informant who has not been able to get a response neither Verizon nor Samsung change your mobile said to Gizmodo:

"I have No idea what I can expect. Samsung has treated me like a true trash to this problem, and is simply based on that I bought the completely new a tout".

While another informant, who has also decided to remain anonymous, commented to Gizmodo about their experience with the change:

"If you passed the deadline to change it so for a moment they will not touch your mobile. In addition, if the Note 7 was purchased through the Internet, you can expect that your bank account is under review during even days because when I return the mobile to them [Verizon] to come back to charge you money after supposedly refund what you paid."

The process is clearly a chaos. For now, the company has not commented on what seems to be a new batch of problems for the Note 7. [via The Wall Street Journal]


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