Seoul. Samsung Electronics said Wednesday that it received three reports of batteries of your cell phone Galaxy Note 7 burned in China, of which investigated two.
The research made by Samsung and his provider of batteries, Amperex Technology Ltd., they found that the cause of the incident in the two cases examined, was a source of external heat, not the lithium-ion battery of the terminal, explained the company in a statement.
The technology giant from south korea could not obtain a sample of the third course Note 7 affected because the owner refused to hand over the terminal, added the spokesperson of the company, Jee Hae-Ryoung, in phone conversations.
Two of the reports of fire phones from Samsung appeared on social media chinese over the weekend and caused concern because China is the only country where the company is still selling the Galaxy Note 7, despite having retired cell phones in the world at the beginning of this month.
The company withdrew 2.5 million devices in 10 countries by a problem in the manufacture of rechargeable batteries.
In a first time, Samsung said that the Note 7 sold in China were not affected because their batteries were from another provider, ATL. Last week, the company picked up a thousand 858 Note 7 in China alleging that were distributed as models pilot before you start to sell the phone in the country on 1 September.
The investigation of Samsung over two of the cases have been registered in China, which was made public Monday night, led to media south koreans accusing chinese customers of trying to tarnish the image of the company and receive compensation.
Neither Samsung nor ATL said that the external heat was applied to the Note 7 intentionally by consumers or by error.
The south Korean company said that it is not studied to take legal action against these two owners of Note 7.
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