Wednesday, October 26, 2016

How to compensate Samsung to its customers of the failed Note 7 – AméricaEconomía.com

By Companies

So those who bought the version with curved screen of the Galaxy Note 7 as the version of flat-screen televisions will be able to exchange it for the smartphones that Samsung will launch next year. Check out the details.

By Itzel Carreño to Mediatelecom. Customers who purchased the Samsung Galaxy Note 7 in South Korea, might get a Galaxy S8 or Note 8 at half price, through a an upgrade program that is offered by the company.

Both those who bought the version with curved screen of the Galaxy Note 7 as the version of the flat-screen tv will be able to exchange it for the smartphones that Samsung will launch next year. The company reported that users who participate in the upgrade program will only pay half of the total price of the device, whether the Galaxy S8 or Note 8.

The company also pointed out that the availability of this program in other countries will depend on the specific situation of each market.

After the reported cases of fire of batteries of its latest phone, the giant south Korean has made multiple attempts to compensate and maintain the trust of its customers. The company in addition to promise you a refund or exchange phone, has also offered to its affected customers of South Korea, the financial incentives that amounted to 100 thousand won of south korea (about US$ 88).

Samsung expects a loss of US$ 5,300 million in the following six months due to the failure of its Galaxy Note 7, with the aim of compensating for the low, has boosted the marketing of its phones Galaxy S.

The company in addition to be affected in terms of monetary and image, facing legal proceedings for their clients. Only in South Korea, according to the attorney, Peter Young yeel Ko, the manufacturer of phones has against 526 lawsuits, which seek a compensation of 500 thousand won (US$ 442.061) per person. In the united States also faces various demands by users of your failed phone.

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