on The 2nd of September, Samsung Electronics announced a global programme of replacement for Galaxy Note 7, because of a situation in the cells of your batteries. Since then, the company has worked to expedite shipments of products, with the purpose of implementing the programme of change and to reduce any inconvenience to the customers Galaxy Note 7.
"a little over three weeks, Samsung has been committed to a comprehensive programme of replacement for the Galaxy Note7. The program began last week for most markets and the progress is encouraging," said DJ Koh, president of Business of Mobile Communications of Samsung Electronics. “Our goal now is to ensure that all the affected devices will be replaced as quickly and efficiently as possible."
Since the launch of the program, the initial response of the customers of Galaxy Note7 "has been overwhelming", according to Samsung.
About 90 % of the users has chosen a new Galaxy Note 7 since the products were available.
More than 60% of all phones taken off the market, sold in the U.S. and South Korea, have been exchanged through the program.
In Singapore, more than 80 % of the clients have participated in the exchange program, which began on 17 September.
affected customers with the Galaxy Note 7 to be powered off the device and return it. Can replace your current computer with a new one according to local availability.
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