fans of the model Galaxy that Samsung discontinued ignored the orders to change it
Jonathan Buckhouse, an extra in the tv series the Walking Dead, has experienced a zombie apocalypse. Therefore, the actor of 23 years is not going to let the risk of explosion of the battery of a phone is to deter you to use your Galaxy Note 7, the device of Samsung Electronics Co. involved in the largest withdrawal from the market of smartphones after dozens of reports of fires.
“Until I say that it is illegal to turn it back on, or that AT&T tell me that I have to go, I’m not going to take”, says Buckhouse, whose collection of old Galaxy Note, which he keeps in his closet, is a sample of his self-proclaimed status of “fan death Note”.
Some people are so attached to their Note 7 that even the risk of explode in your pockets does not seem to be sufficient to persuade them to renounce them.
The retreat that made Samsung has been a messy process. The reputation of the technology giant from south korea has been affected by the first recall announced last month, followed by new cases of fires, a second announcement this month and the discontinuation of the product.
AT&T, like other cellular operators, says that users are “strongly encouraged” to replace your Note 7 for other devices as soon as possible.
Elliot Kaye, chairman of the board of the Commission for the Safety of the Consumer Products Usa (CPSC, for its acronym in English), issued a written warning this month indicating that the “danger of fire (…) is simply too large for anyone to risk it”, adding that the government pointed to a participation of 100%.
however, it will be difficult to persuade Shane Monson, manager of information technology of 43 years in a manufacturer of ambulances, which has encouraged their colleagues to return your Note 7 but insists on staying with his.
“I don’t intend to stop using it,” says Monson. “I’m stubborn”. He says that his mother, another fan of the Samsung models, not off your Note 7.
colleagues of Monson have been placed in jest a fire extinguisher to the side of your desktop. He says that the fears are exaggerated. “You have a greater chance of winning the lottery local your phone exploding,” he says.
The smartphone has been syndicated as the blamed of 13 fires and 47 incidents of property damage in the U.S., according to the CPSC. There have been reported fires in Note 7 in other countries, but only a tiny fraction of the more than 2.5 million units shipped worldwide.
The 14 October, the secretary of Transportation of the USA, Anthony Foxx, warned that the people that take a Note 7 on a flight could receive fines of up to US$ 180,000 or criminal charges.
there is Not much that regulators can do to force consumers to return their phones. While it is illegal to sell the device, or get on a plane with him, “there is never a requirement for an individual consumer to do something like respond to” calls to repair or withdrawals from the market, says Stuart Statler, a former commissioner of the CPSC who serves as an independent consultant of safety of products in Mooresville, North Carolina.
A spokesman for Samsung said the company appreciated “the patience and understanding of our loyal customers in the Note 7″, but were forced to abide by the withdrawal.
“I Know I’m playing Russian roulette with this, but I like the phone,” says Scott Spencer, a technical ceramic is 41 years old Buffalo, New York, who for weeks has ignored messages from Samsung that have appeared on your screen that tells you to return the phone. “All my things are in there and is set up the way I like it”.
In an exchange of messages on Twitter, Andrew Custer, a lighting designer from San Francisco, told the support team from Samsung that is not planned to deliver his Note 7, stating that “there is a phone comparable”.
“If we can understand how you feel, because your safety is important to us, if you are currently using a Galaxy Note 7, please turn it off immediately”, said an employee who identified himself as Mark in the account of Samsung support on Twitter, imploring Custer: “please stay safe”. Custer replied: “I Understand that they are legally required to say exactly that. I’m not looking for validation, just stating what I’m doing,” he wrote. In another tweet, he added that he was typing “on my super Note 7″. Custer did not respond to requests for comment.
perhaps anticipating the potential resistance, the CPSC pleaded in his written statement to consumers who change their phones are defective, beyond how attractive they were functions.
“it’s Not worth risking your safety and the safety of others,” wrote Kaye.
these Are words that you could use the room-mate of Jeong Heejun, an 18-year-old from South Korea who sleeps next to its Note 7. “Keeps telling me to put it away when I go to sleep,” says Jeong, adding that the warnings are exaggerated. The young man says that he has studied videos of the fires from the Note 7 and believes that even if yours is burned, there would be sufficient time for both to escape.
fans of the Galaxy Note 7 will meet in online forums and chat rooms to boast of their rebellion. On eBay, some consumers have offered to pay US$ 30 or more only for the box of the Note 7.
Kyle Wiens, chief executive of the site repair of electronic iFixit, says that the originality of own and use a Note 7 has gained attractiveness. “It is an experience that one can’t have unless you’re one of the cool kids that he adopted early on, or do everything possible to get you one”, he says.
Buckhouse, the zombie of The Walking Dead, announced his intention not to abide by the withdrawal in a series of statements on Twitter that has had thousands of retweets and messages of support, and a few that have called it a threat to public safety. “If there is a real danger,” he says, “I’ll put it in the box and I will leave it away. But even if I’m forced to stop using the phone, it is part of my collection.”
Loretta Chaoy John D. McKinnon contributed to this article.
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