Samsung stops production of Galaxy Note 7 – Expansion MX

SEOUL (Reuters) –

Samsung Electronics announced on Tuesday that it halted production of the Galaxy Note 7-nearly two months after its launch, as it has not been able to solve the safety problems of the device.

Samsung announced in early September, the withdrawal of 2.6 million of its smartphones badge after many complaints that the phones had exploded.

Read: What they have in common companies with batteries that explode?

on Tuesday, the company finally decided to discard definitively the device, which costs 882 dollars, which could be one of the failures more costly relating to the security of a product of the history of technology.

“We have decided to stop the production and sales of the Galaxy Note 7 to consider first and foremost the safety of our consumers,” said Samsung in a statement to the regulator stock market of south korea.

The world’s largest manufacturer of advanced phones added that he had asked all the global operators that they stopped the sales of Note 7 and replacement of devices, while working with regulators to investigate the problem. The company offers in several countries, including Mexico, to change the phone for other products, or refund the money.

Lee: The background Elliott launches proposal to restructure Samsung

The decision of Samsung to check out the Note 7 of the shops for the second time in less than two months generated new doubts about the quality control of the company.

analysts estimate that the final end of sales-Note 7 cost Samsung up to 17,000 million dollars.

on Tuesday, Samsung lost nearly 20,000 millions of dollars in market capitalization. Its shares closed with a fall of 8%, the biggest decline intraday low since 2008.

The device launched in August was designed to compete against the latest iPhone from Apple for supremacy in the market of high-end mobile. Well received by critics, her first problem was a large demand for the devices exceeded supply.

But a few days before the launch, the images of devices Note 7 char began to appear in social networks, the first symptom that something was working wrong.

The company did not comment immediately on whether he had identified the source of the fire in the devices of substitution, although responsible in Seoul said they were studying several possibilities, including the batteries.