Samsung urges users to turn off their Galaxy Note 7 … – BBC World news

Image copyright AP

The mobile giant, Samsung, was already on the edge of the cliff with the explosions of their Galaxy Note 7 when it was confirmed that the cell replacement is also exploited.

So, first was forced to halt sales of one of its star products, smart phone flag, the supposed great rival of the iPhone 7 from Apple.

And urged to those who have a Galaxy Note 7 to switch off their appliances.

finally, this Tuesday, the south Korean company announced with a press release: “we Can confirm that Samsung stops permanently the production of the Galaxy Note7″.

The measure comes after ongoing reports of battery problems that cause the phones to explode, including replacement phones that were offered to the users.

there are Even rumors that the south Korean company could stop producing the phone permanently.

The security authorities in south korea they say they are investigating a possible new failure.

Meanwhile, the company’s stock fell 8% this Tuesday and some analysts believe that the crisis, Samsung could boost the sales of its chief rival Apple.

“As the safety of our consumers is our top priority, Samsung will be asked to all telephone companies and partners around the world to stop the sales and changes to the Galaxy Note 7 as an investigation,” said Samsung in a statement.

Image copyright Reuters

Image caption Samsung, asked users to turn off phones.

Image copyright AFP

Image caption Some users reported minor injuries by fault of the cell.

“perhaps Samsung can’t believe that one of the leaders in the world of electronics may have made a mistake so catastrophic, twice,” said Dave Lee, a reporter for Technology for the BBC.

Note 7 had been called to review in September after complaints that the batteries exploded.

The company told users about devices supposedly fixed.

Image copyright AP

Image caption The Galaxy Note 7 were sustitudios by models supposedly free of the fault, but even these have been reported that are burnt.

But soon they began to get reports that even the second version had just been burned.

A man in Kentucky assured that rose with the smoke-filled room by a Note 7 had been changed.

That, a few days after a flight in the united States is evacuated when one of the devices began to smoke.

Image copyright Reuters

Image caption The Note 7 was called to be one of the phones star Samsung.

“We remain committed to working diligently with the regulatory authorities to take the necessary steps to resolve the situation,” he added.

But as pointed out by Lee, “this issue is not about the Note 7, it is about the confidence that consumers can place in Samsung”.

“And that trust, with forgiveness, it seems that is esfumándose”.